Voice over Internet protocol (VoIP) is rapidly revolutionizing the world of business communications. It combines voice and data networks to deliver information far more efficiently than the traditional approach. Placing voice calls over a data network will require a business to take steps, including equipment upgrades, to support time sensitive applications (i.e., voice).

VoIP services convert your voice into a digital signal that travels over the internet. If you are calling a regular phone number, the signal is converted to a regular telephone signal before it reaches the destination.

VoIP can allow you to make a call directly from a computer, a special VoIP phone, or a traditional phone connected to a special adapter. In addition, wireless "hot spots" in locations such as airports, parks, and cafes allow you to connect to the Internet and may enable you to use VoIP service wirelessly.